Certification of Tourist Accommodation
Certification for the Classification of Tourist Accommodations
New Legislative Framework for Classification of Hotels & Rooms/Apartments for Rent in Stars and Keys
1. To whom does it refer?
All tourist accommodation, i.e. hotels, furnished rooms for rent, apartments / B&Bs and concerns
both new and existing tourist accommodation.
2. What is the tourist accommodation classification system?
A condition for the validity of the Special Operating Mark (ESL) of a tourist accommodation is the acquisition of the Classification Certificate, which is granted by the Hotel Chamber of Greece (X.E.E.) upon application by the business.
The classification system for tourist accommodations in categories of stars (for hotels) and keys (for furnished rooms for rent), includes the technical and functional specifications and the graded criteria for their categorization.
3. Who can make the classification of tourist accommodations?
The classification system for hotels and furnished rooms for rent can only be done by authorized certification bodies.
The classification certificates are issued by the XEE based on a Technical Report drawn up by Bodies accredited by the National Accreditation System (ESYD) to carry out checks and inspections for the classification of hotels
and EEDD in star and key categories respectively.
The competent body for issuing the classification certificates of Hotels and Rented Furnished Rooms - Apartments (EDD), in star and key categories respectively, is the Hellenic Chamber of Hotels (ΥΕΕ).
4. Is the categorization of tourist accommodations mandatory?
YES it is mandatory and in fact the whole process must be completed by the end of 2017. Beyond this time limit, all accommodations that have not received the categorization will be out of legality with all that this implies.
5. Is there a legislative obligation?
According to the New Legislative Framework for the Classification of Hotels & Rented Rooms/Apartments in Stars and Keys for the operation of Tourist Accommodations:
the renewal of the classification certificate is required for those whose five years expire and in their entirety no later than 31/12/2017.
The New Legislative Framework for the Classification of Hotels & Rented Rooms/Apartments in Stars and Keys for the operation of Tourist Accommodations is referred to in the following Gazettes:
Classification Inspection Services in Star & Key Categories and the granting of the Certificate of Membership of Classification Conditions (YA no. 219/08-01-2015), in accordance with the Ministerial Decisions and their amendments with no. 216/08-01-2015 and no. 21185/13-10-2014, respectively.
6. What does the ranking process include?
The classification process according to the New Legislative Framework for Classification of Hotels & Rooms/Apartments for Rent in Stars and Keys is the result of a check of the mandatory criteria, which
defines the relevant legislation regarding the buildings, the equipment, the services provided, in combination with a list of optional criteria, which increase the score of each accommodation.
The sum results in Management Systems certification (ISO 9001, ISO 22000, ISO 14001) placing the accommodation in the corresponding category.
For example, installation-application-operation awards the overall score with 100-200 points depending on the System.
In this way, Tourist Accommodations, through "smart" and simple actions, can increase their ranking, moving to a higher category - ranking, both in terms of keys (for rooms to rent) and stars (for Hotels).
7. What is the purpose of the new classification procedure?
The primary purpose of the ranking system is to regain the trust of tourists and upgrade the quality of the tourist product. The new criteria emphasize services alongside technical features.
Hotels are compulsorily classified into five star categories, with the highest category being five stars and the lowest category being one star. Each hotel is ranked in one of the categories if it meets the
mandatory specifications and accumulates the minimum number of points required for ranking, based on optional graded criteria. The EDDs are compulsorily classified into three key categories, with a maximum of
category of four keys and bottom the category of two keys.
Each EEDD is classified in one of these categories, as long as it meets the mandatory specifications and collects the minimum number of credits required for classification, based on optional graded criteria.
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